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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Your order typically ships within 1-3 business days from the date of purchase. Once shipped, delivery times vary depending on your location and selected shipping method. You can expect to receive a tracking number via email to monitor the progress of your shipment.

Creating an account is quick and easy. Simply navigate to the “Sign Up” or “Create Account” section on our website and follow the prompts to enter your information, including your name, email address, and desired password. Once your account is created, you can enjoy streamlined checkout, order tracking, and exclusive offers.

If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request before your order ships. Once your order has been dispatched, it may not be possible to change the shipping address.

You can track the status of your order by logging into your account on our website and navigating to the “Order History” or “Track Order” section. Alternatively, you can use the tracking number provided in your shipping confirmation email to monitor the progress of your shipment through the carrier’s website.

For security reasons, we do not store credit card information on our servers. All payment transactions are securely processed through trusted third-party payment gateways that adhere to strict industry standards.

GST/Sales tax is applied to orders based on applicable laws and regulations in your shipping destination. The GST/sales tax amount will be calculated and displayed during the checkout process before you confirm your order.

We currently ship to a wide range of countries worldwide. To check if we ship to your country, simply enter your address during checkout, and our system will verify if shipping is available to your location.

Depending on the availability of items and your location, your order may be fulfilled from multiple warehouses and may arrive in separate packages. You will receive tracking information for each package, allowing you to monitor their delivery.

If you need to exchange an item

Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items within 7days of receipt for a refund or exchange. Items must be in their original condition, unworn, and with tags attached. Please note that certain items, such as personalized or final sale items, may not be eligible for return.

We apologize for any inconvenience. If you received the wrong item, please contact our customer support team immediately with your order number and details of the incorrect item. We will arrange for the correct item to be shipped to you as quickly as possible, and provide instructions for returning the incorrect item.

We’re sorry to hear that your order arrived damaged. Please contact our customer support team within 24 hours of receiving your order with photos & video of the damaged item(s) and your order number. We will work to resolve the issue promptly by either sending a replacement or issuing a refund.

Once your return has been authorized by our customer support team, you will receive instructions via email on where to mail your return. Please follow these instructions carefully to ensure your return is processed efficiently.

For assistance with your order, returns, or any other inquiries, please contact our customer support team via email at or by phone at +91 98112 89179. Our dedicated team is available to assist you during our business hours.

If you have entered an incorrect shipping address, please contact our customer support team as soon as possible. While we cannot guarantee that we can update the address before the order ships, we will make every effort to assist you in resolving the issue.

We strive to process orders quickly, but we may be able to accommodate order changes or cancellations if your order has not yet been processed for shipping. Please contact our customer support team as soon as possible with your order details.

Yes, we offer pre-order options for select items that are currently sold out. Simply visit the product page of the item you wish to pre-order and follow the instructions to place your pre-order. You will be notified via email once the item is back in stock and ready to ship.

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On All Orders

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